Privacy notice

Aparta Hotel Don Blas S.A. physically located in Colombia, identified with TIN 890402766-8.
Decameron Hotels Colombia S.A.S. physically located in Colombia, identified with TIN 806000179-3.
Servincluidos Ltda. physically located in Colombia, identified with TIN 800230546-8
Decameron Cinco Herraduras S.A.S. physically located in Colombia, identified with TIN 900149693-1
Blue Marlin Beach Club S.A. physically located in Peru, identified with TIN: 20205605500 and Peru Operator Nacional de Hotels del Perú S.A.C with domicile in Peru, identified with TIN 20600873521.
Club de Playas Salinitas S.A. de C.V. physically located in El Salvador, identified with TIN 0614-300873- 001-4
Decameron Hotels Jamaica Ltd. physically located in Jamaica, identified with TIN 16932040000
Decameron S.A. de C.V. physically located in Mexico, identified by TIN DEC9606203K9
Decameron hotels Ecuador S.A with domicile in Ecuador, identified with TIN 1792032172001
Decameron Hotels S.R.L. physically located in Panama, identified with TIN 1111368-1-723 - 00
Multivacaciones Decameron S.R.L. physically located in Panama, identified with TIN 1111358-1-721-67

hereinafter, commonly and indistinctly referred to as Decameron or The Company, as responsible or in charge of the processing of personal data with the companies that are part of the Group, in compliance with the provisions of current regulations on protection of personal data, reports that personal information of its ownership or third parties linked, which may be referred or related, will be collected, stored, used, disposed or eventually may be transmitted or transferred nationally or internationally.

The personal information to be processed is of a general nature, identification and location, which will be used for the following purposes:

Generate hotel, air, ground transportation and restaurant reservations, as well as modifications, cancellations, changes and associated reimbursements.
Carry out administrative and financial procedures associated with the reservation.
Perform procedures associated with the hotel operation on services provided to the guest or customer.
Provision of spa and nursing services, in which sensitive data related to the state of health may be requested in particular, for the provision of the service.
To carry out the procedures related to foreign exchange.
Establish and maintain a communication channel to inform you about services, promotions, benefits, hotel discounts and information related to the Multivacaciones program.
Share data with suppliers and partners for the provision of complementary tourism and transportation services.

As owner of information you have the following rights (i) access free of charge to the personal data provided to the Company that have been processed; (ii) know, update and rectify your personal information; (iii) request proof of the authorization granted to the Company; (iv) be informed by the responsible or in charge about the use that has been given to your personal data; (v) file complaints before the Superintendence of Industry and Commerce for violations of the provisions of current regulations; (vi) revoke the authorization granted and request the deletion of the data when the principles, rights and constitutional and legal guarantees are not represented; (vii) refrain from answering questions about sensitive data or data concerning children and adolescents.

Additionally, we inform you that you can submit your queries and claims related to your personal data in the following channel of attention; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Decameron is committed to keep personal data protected, so we invite you to consult our Personal Data Protection Policy published on the website https://www.decameron.com/en/otr-privacy-policy