Contact Us
Happiness of #AllInclusive begins from your first approach to our organization. That is why it is our pleasure to have different ways to serve you available for any of your requests in the way that you choose.
If you need help with your reservation, write your request to websupport@decameron.com
Next, we introduce our Decameron address book according to your request:
Contact Center
Canada
Phone: +1 (855) 308 0375
United States
Toll Free: +1 (855) 308 0375
Email: websupport@decameron.com
Mexico
Toll Free: 01 800 011 11 11
Guadalajara: 3880 8170
Mexico City: 5525 7661
Email: ventasweb.mexico@decameron.com
Sale Offices
| Office | Address | Phone | |
|---|---|---|---|
| Estados Unidos | websupport@decameron.com | +1 (855) 308 0375 |
| Office | Address | Phone | |
|---|---|---|---|
| Europa | websupport@decameron.com | +1 (855) 308 0375 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Mexico City | Insurgentes Sur 307, Interior 203, Col. Hipódromo Condesa, Delegacion Cuauhtemoc, C.P. 06170 - Ciudad de Mexico E-mail: administracióndf@decameron.com |
+52 (55) 55257665 | +52 01 55-55113928 |
| Guadalajara | Avda. Arcos #798, Col Jardines del Bosque C.P. 44520 E-mail: counter.gdl@decameron.com |
+52 (33) 3880 8170 | +52 33 3880 8182 |
| Leon | BLVD. Juan Alonso de Torres 2327 Local 1 Col. Panorama, C.P. 37160 E-mail: administracion.leon@decameron.com |
+52 800 011 1111 | |
| Monterrey | Av. Puerta del Sol 526-1 Col. Colinas de San Jeronimo, C.P. 64630 E-mail: administración.mty@decameron.com |
+52 800 011 1111 | |
| Rivera Nayarit | Avda. Lázaro Cardenas #150, Col. Dorada - Bucerias Nayarit E-mail: ventasweb.mexico@decameron.com |
+52 (329) 298 0424 / 298 1107 | +52 (329) 298 1439 / 298 0333 |
Contact Center
Costa Rica
Contact Center: +506 (2) 291 7373
Phone: +506 (2) 296 2320
Email: ventasweb.costarica@decameron.com
El Salvador
Toll Free: +503 800 7027
Contact Center: +503 2209 3000
From Canada and USA: +1 800 481 8369
Email: ventasweb.salvador@decameron.com
Guatemala
Contact Center: + 502 241 19626
Email: ventasweb.salvador@decameron.com
Honduras
Toll Free: +504 2262 6200
Email: ventasweb.salvador@decameron.com
Panama
Contact Center: +507 800 2111 / +507 294 1900
Administrative office: +507 206 5300
Email: ventasweb.panama@decameron.com
Jamaica
Contact Center: +1 876 973 5600
Email: reservations.jam@decameron.com
Otros Paises
Toll Free from United States: +1 (855) 308 03 75
Email: websupport@decameron.com
PUERTO RICO
Toll Free: 57 (5) 651 7323, in Colombia
Email: websupport@decameron.com
Sale Offices
| Office | Address | Phone | Fax |
|---|---|---|---|
| San Jose | 300mts. Oeste the Plaza Mayor, Edificio Centro Padre Pio, Flat 1 San José, Rohrmoser, | +506 (2) 296 2320 | +506 (2) 291 6828 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| San Salvador | Paseo General Escalon local 47-11 | (503) 2209 3100 | |
| San Salvador | Centro Comercial Metrocentro San Salvador 7° Etapa, First Level, Premise No. 212 | (503) 2261 2102 | |
| San Miguel | Centro Comercial Metrocentro,Premise No. 86-E San Miguel | (503) 2667-0045 | |
| Santa Ana | Centro comercial Metrocentro Santa Ana, first level, in front of San Yacks store. | (503) 2440 6764 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Guatemala | Novena Calle 15-45 Zona 13 Edf. Plaza Trafalgar · Level 1 E-mail: reservas.sal@decameron.com |
+502 2411 9700 | Roosevelt | Km. 13.8 Calzada Roosevelt Zona 3 Mixco CC Eskala Roosevelt | +502 2250-7458 |
| Obelisco | 16 Calle 1-01 Zona 10 CC Plaza Obelisco Local 12 | (502) 2363 3182 | |
| Portales | Carretera al Atlántico 3-20 Zona 17 CC Portales Level 1 Kiosco K48 | (502) 2258 6101 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Montego | 2 Gloucester Av. Montego Bay, St James E-mail: sales.jam@decameron.com |
+1 876 952 4340 | +1 876 971 3275 |
| Cornwall Beach | 2 Kent Avenue, Montego Bay, St James E-mail: reservations.jam@decameron.com |
+1 876 619 1200 | |
| Club Caribbean | P.O.Box 65, Runaway Bay, St Ann E-mail: sales.jam@decameron.com |
+1 876 973 4802 | + 1 876 973 4703 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Ciudad de Panamá | Edificio Victoria Plaza, Calle 53 Avenida Ricardo Arango low Level - local° 4 E-mail: ventaspanama@decameron.com |
+507 249 - 1900 | +507 800 - 2111 |
| Colon | Plaza Colón 2000, Local 19 · Provincia de Colon E-mail: ventas.colon@decameron.com |
+507 447 39 27 / 23 | +507 4473915 |
| David | Esquina entre Calle Central y Calle 3ra. Edificio Viñao. Provincia de Chiriqui E-mail: ventas.david@decameron.com |
+ 507 774 1941/ 774 13 03 | |
| Chitré | Mall Paseo Central level 200, Local 46 E-mail: ventas.chitre@decameron.com |
+ 507 970 17 06 / 996 8810 | |
| Santiago | C.C. Las Galerias Local 40 - Provincia de Veraguas E-mail: sales.jam@decameron.com |
+507 958 80 06 / 958 80 09 |
Contact Center
Colombia
Bogota: +57 (1) 628 0000
Toll Free: +57 (01 800) 051 0765
Email: ventasweb.colombia@decameron.com
Ecuador
Pichincha: +593 (2) 604 6969
Rest of the country: +593 1800 DECAME (332263)
Email: ventasweb.ecuador@decameron.com
Peru
Lima: +51 (1) 634 2424
Email: ventasweb.peru@decameron.com
ventasweb1.peru@decameron.com
Chile
Línea Gratuita: (56 4) 1313 4130 - (56 2) 2264 0208
Email: Jefereservas.chile@salesdecameron.com
Venezuela
Toll Free: +58 0800 100 50 95
Email: websupport@decameron.com
Brasil
Toll Free: +55 (11) 9 6631 6363
Email: cintia.silva@salesdecameron.com
Bolivia
Toll Free: +(591) 7728 8753
Email: oscar.loarte@decameron.com
Otros Paises
Toll Free from USA:+1 (855) 308 03 75
Email: websupport@decameron.com
Sale Offices
| Office | Address | Phone | Fax |
|---|---|---|---|
| Buenos Aires - Rephotels S.A. | Juncal N° 802 P.2 Of. “E” – CABA E-mail: reservas.rephotels@gmail.com |
(54-11) 4315-3555 / 3666 | (54-11) 4315-3555/3666 Ext. 16 |
| Contact | Email / Skype | Phone |
|---|---|---|
| Oscar Loarte M. | oscar.loarte@decameron.com | +(591) 7728 8753 |
| Contact | Email / Skype | Phone / Whatsapp |
|---|---|---|
| Cintia Silva | cintia.silva@salesdecameron.com | +55 (11) 9 6631 6363 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Santiago - Providencia | Santa Beatriz # 100, oficina 706 E-mail: jefereservas.chile@salesdecameron.com |
+56 (4) 1313 4130 - +56 (2) 2264 0208 |
| City | Office | Address | Phone | Fax |
|---|---|---|---|---|
| Armenia | Ed. Cañaveral | Ed. Cañaveral Local 101 · Av Bolivar # 8N - 63 | +57 (6) 735 8181 | |
| Barranquilla | C.C. Viva Barranquilla | Cra 51B #87-50 Local 201-Z Piso 2 | +57 (317) 646 9448 /+57 (318) 530 9778 | |
| Bogotá D.C. | Punto de venta Calle 98 | Carrera 15 No 98-70 Monday to Friday 9:00 a 19:00 / Saturday 10:00 a 14:00 / Sunday: NA E-mail: counter.calle92@decameron.com |
+57 (1) 390 7158 / +57 (318) 599 8300 | |
| Bogotá D.C. | Punto de venta Cedritos | Av. 19 No 140-47 Monday to Friday 9:00 a 19:00 / Saturday 10:00 a 14:00 / Sundays NA E-mail: counter.cedritos@decameron.com |
+57 (1) 390 4028 / +57 (316) 878 8266 | (1) 648 1331 |
| Bogotá D.C. |
Punto de venta Connecta 26 | Avenida Calle 26 # 92- 32, Módulo BTS4 Monday to Friday 9:00 a 18:00 / Saturday 10:00 a 13:00 / Sundays NA |
+57 (1) 219 3030 Ext. 23647 / Whatsapp: +57 (316) 874 0789 | |
| Bogotá D.C. | Punto de venta C.C. Centro Mayor | Avda. 27 #38ª-83 Sur Centro Mayor Local 2-004 Monday to Friday 10:00 a 19:00 / Saturday Sundays and holidays 12:00 a 19:00 E-mail: counter1.centromayor@decameron.com |
+57 (1) 390 7163 / Whatsapp: +57 (316) 832 7384 | (1) 742 7587 |
| Bogotá D.C. | Punto de venta C.C. Hayuelos | Calle 20 # 82-52 C.C. Hayuelos Local 204 A Monday to Friday 10:00 a 19:00 Saturday / Sundays and holidays 12:00 a 19:00 E-mail: counter2.hayuelos@decameron.com |
+57 (1) 390 7161 / Whatsapp: +57 (316) 877 8181 | +57 (1) 345 6218 |
| Bogotá D.C. | Punto de venta C.C. Plaza Central | Cra. 65 #11-50, Local 379 Monday to Friday 10:00 a 19:00 / Saturday , Sundays and holidays 12:00 a 19:00 E-mail: counter1.plazacentral@decameron.com |
+57 (1) 390 7165 / Whatsapp: +57 (316) 460 9353 | |
| Bogotá D.C. | Punto de venta C.C. Plaza de las Américas | Cra 71D No. 6-94 Sur Local 2 - 519 Monday - Saturday: 10:30 a 19:00 E-mail: sandra.wilches@300hilos.co |
+57 (1) 420 0951 / +57 (304) 4279447 Whatsapp: +57 (304) 4279447 | |
| Bogotá D.C. | Isla de venta C.C. Plaza 54 | Carrera 24 # 53 - 73 - Entrada 1 Piso 1 Monday to Friday 10:00 a 19:00 / Saturday 12:00 a 9:00 E-mail: counter1.galerias@decameron.com |
+57 (318) 370 18 53 | |
| Bogotá D.C. | Isla de venta C.C. Titán Plaza | Av Boyaca No 80- 94 - Entrada 1 Nivel 1 Monday to Friday 11:00 a 20:00 / Saturday Sundays and holidays 12:00 a 19:00 |
+57 (317) 657 0046 | |
| Bogotá D.C. | C.C. Unicentro | Cra 15 #124-30 Local 2 – 169 Monday - Saturday: 10:30 a 19:00 E-mail: sandra.vargas@300hilos.co |
+57 (1) 2152433 - +57 (304) 4279450 Whatsapp: +57 (304) 4279450 | |
| Bogotá D.C. | C.C. Salitre Plaza | Cra 68b #24-39 Piso 3, local 362 Monday - Saturday: 10:30 a 19:00 E-mail: michell.martinez@300hilos.co |
+57 (1) 300 26 41 - +57 (301) 268 1155 Whatsapp: +57 (301) 268 1155 | |
| Bogotá D.C. | C.C. Plaza Imperial | Carrera 104 #148 - 07, Local 2-101 Monday - Saturday: 10:30 a 19:00 E-mail: luis.bautista@300hilos.co |
+57 (1) 6873621 - +57 (311) 4441719 Whatsapp: +57 (311) 4441719 | |
| Bucaramanga | Punto de venta C.C. Cacique | Transversal 93 No. 34 - 99 / P. 3 / Loc. 364B Monday to Friday 08:00 - 20:00 / Friday, Saturday 08:00 - 21:00 / Sundays and holidays 10:00 - 20:00 |
+57 (7) 697 2707 | |
| Bucaramanga | Isla de venta C.C. Caracolí | Piso 3 - Costado Oriental Todos los Dias: 10:00 - 20:00 |
+57 (7) 6185806 | |
| Cali | Punto de venta C.C. Chipichape | Bodega 8 · Local 261 Cll. 38 Norte # 6N - 35 Monday to Friday 09:00 - 17:00 Saturday 10:00 - 16:00 |
+57 (2) 486 2125 | |
| Cali | Punta venta C.C. Unicentro | C.C. Unicentro · Local 428 · Cra. 100 # 5 - 169 Monday to Friday 09:00 - 17:00 Saturday 10:00 - 16:00 |
+57 (2) 485 0092 | |
| Cartagena | Punto de venta Bocagrande | Cra. 1 # 10 - 130 - Edf. Horizonte Local 2 | +57 (5) 693 0840 | |
| Cúcuta | Punto de venta Los Caobos - calle 13 | Calle 13 No. 1E - 17 - Barrio Los Caobos Monday to Friday 08:00 - 12:00 14:00 - 18:30 / saturdays 08:30 - 14:00 |
+57 (7) 594 2641 | |
| Ibagué | Punto de venta Edf.Quinta Avenida | Cra.5 # 38-56 Local 15 Edf.Quinta Avenida Monday to Friday de 8:00 a 13:00 y 14:00 a 18:00 - saturdays de 10:00 a 13:00 |
+57 (8) 277 0730 / +57 (317) 368 9747 / +57 (317) 331 2061 | |
| Medellín | Punto de venta C.C. Los Molinos | Local. 3006 Cll 30 # 82A - 26 | +57 (4) 604 7634 | |
| Medellín | Punto de venta C.C. San Diego | Local. 2284 Calle 34 # 43 - 66 | +57 (4) 604 7637 | |
| Medellín | Punto de venta C.C. SantaFé | Local. 3311 Cra. 43A # 7 sur - 170 | +57 (4) 604 7636 | |
| Montería | Punto de venta Centro Calle 28 | Calle 28 # 1-38 - Centro Monday to Friday 7:30 am a 12 / 2:00 pm a 6:00 pm saturdays 8:00 am a 1:00 pm |
+57 (4) 789 00 19 | |
| Pasto | Punto de venta C.C. Las Palmas | Calle 19 N° 27 – 54 local 111 | +57 (2) 7382146 | |
| Pereira | Punto de venta C.C. Pereira Plaza | Cr 13 #15 - 35 C.C. Pereira Plaza - Local 206 - Av Circunvalar | +57 (6) 340 1689 | |
| Providencia | Punto de venta El Embrujo | Aeropuerto El Embrujo | +57 (317) 646 9515 | |
| San Andres | Punto de venta Edificio Bay Point | Av. Newball # 2-2a cra 1ª #2150, Edificio Bay Point local 5 | +57 (8) 5124045 | |
| Santa Marta | Via cruce alcatraces | E-mail: Doriana.llanos@decameron.com | +57 (5) 432 0331 / +57 (5) 432 0638 / 317-646-9447 | |
| Valledupar | C.C Mayales Etapa 1, Isla 6 | Etapa 1, Isla 6 Av. Salguero Cll. 31 # 6A - 133 | +57 (317) 364 33 62 | |
| Villaviencio | -- | E-mail: grupos.villavicencio@decameron.com / E-mail: caja.villavicencio@decameron.com | +57 (317) 646 94 44 +57 (316) 527 34 45 | |
| Tunja | -- | E-mail: ejecutivo.tunja@decameron.com | +57 (316) 743 23 48 |
| City | Office | Address | Phone | Fax |
|---|---|---|---|---|
| Cuenca | Av. Unidad Nacional | Av. Unidad Nacional 2-82 y 12 frente a las canchas de tenis del Coliseo Jefferson Pérez | +593 (7) 288 1720 / +593 (7) 245 5877 | |
| Guayaquil | Kennedy | Ciudadela Kennedy, Av. Del Periodista y calle novena, solar 8, Plaza Coronel, local #5 P.B E-mail: lorena.ramos@decameron.com |
+593 (4) 602 5600/ 5602 | |
| Quito | Edificio World Trade Center | Av. 12 de Octubre N24-562 y Luis Cordero. Edificio World Trade Center, Torre B piso 6 E-mail: reservasnacionales.ecuador@decameron.com |
+ 593 (2) 604 6969 | + 593 (2) 604 6989 Ext. 6222 y 6324 |
| Quito | Av. Amazonas | Av. Amazonas N 26 – 168 y la Niña | +593 (2) 604 6910 Ext.1 |
| City | Office | Address | Phone | Fax |
|---|---|---|---|---|
| Chiclayo | C.C. Open Plaza | C.C. Open Plaza Ofi. 20 · Av. Av. Víctor Raúl Haya de la Torre 150
E-mail: ejecutivocomercial.peru9@decameron.com |
+51 (74) 274 377 | |
| Lima | Miraflores | Av. Jorge Chávez 154 – Miraflores | +51 (1) 6342424 - 0180000699 | |
| Piura | C.C. Open Plaza | C.C. Open Plaza Lc. 94, Av. Andres Avelino Cáceres 147 Urb Miraflores Distrito de Castilla E-mail: ejecutivocomercial.peru12@decameron.com |
+51 (73) 394 833 | |
| Trujillo | Centro Histórico | Calle Francisco Pizarro 207 - Centro Histórico E-mail: ejecutivocomercial.peru5@decameron.com |
+51 (44) 290 278 / +57 (8) 747 1062 Ext. 35117 - 35118 / +57 (316) 743 2348 | +57 (318) 370 1848 - +57 (316) 743 2348 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Montevideo | Costa Rica N° 1589 – Montevideo – UY | + 59 (8) 2600-4550 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Montevideo | Costa Rica N° 1589 – Montevideo – UY | +598 2600-4550 / +598 9556 4260 | +598 2600-4550 |
| Office | Address | Phone | Fax |
|---|---|---|---|
| Caracas | Calle Paris con New York, Edf Txindoki Piso 1. Of. 03 Urb. Las Mercedes. Caracas. | +58 (412) 594 7338 |