We hereby inform you the flexibility policy Decameron Hotels has authorized for new reservations taken during the April and Jun campaign (BW Apr 01 to August 31 /2020), for Travel until December 15 2020.
- You may change your reservation without penalty (reservations taken during BW Apr 01 to August 31 /2020)
Policy for Rate Differences
- For reservations generated between April 01st to August 31st 2020, the corresponding charges will be applied, according to the exchange rate.
- NO charges will be made for rate differences, as long as the following conditions are met:
- Travel dates keep the same season of initial use (High, medium or low).
- The same number of nights and initial passengers is maintained.
- The travel date maintains the same cycle of days of the week (Example: Friday to Monday).
Polícy for hotel change: Hotel changes are allowed in San Andrés and Mexico. The relocation without charges may be carried out as follows:
- Hotels in san andres: Aquarium, Los Delfines, Marazul and Maryland
- Hotels in México: Isla Coral and La Marina