Decameron announces that, as a result of the earthquake that occurred on the morning of August 10, 2026, the Decameron Las Heliconias hotel will remain temporarily closed while the necessary structural assessments are conducted to ensure the safety of our guests and employees.

Guests with reservations may contact us at:

• Mobile: +57 320 889 9822
• WhatsApp: +57 314 386 6379
• Toll-free: 01 8000 510 765
• Bogotá: (601) 628 0000

We appreciate your understanding and will provide timely updates through our official channels.