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Central America and Caribbean

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Flexibility policy

We hereby inform you the flexibility policy Decameron Hotels has authorized for new reservations taken during the April and Jun campaign (BW Apr 01 to September 30th /2020), for Travel until December 15 2020.

Penalty Policy

  • You may change your reservation without penalty (reservations taken during BW Apr 01 to September 30th /2020)

Policy for Rate Differences

  • For reservations generated between April 01st to September 30th 2020, the corresponding charges will be applied, according to the exchange rate.
  • NO charges will be made for rate differences, as long as the following conditions are met:
    • Travel dates keep the same season of initial use (High, medium or low).
    • The same number of nights and initial passengers is maintained.
    • The travel date maintains the same cycle of days of the week (Example: Friday to Monday).

Polícy for hotel change: Hotel changes are allowed in San Andrés and Mexico. The relocation without charges may be carried out as follows:

  • Hotels in san andres: Aquarium, Los Delfines, Marazul and Maryland
  • Hotels in México: Isla Coral and La Marina

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