Not included:

• San Andrés tourist card / entry tax.
• Ground transportation to the tour meeting point.
• Snorkeling equipment.
• Lunch during the tour.
• Air services not specified in the quote.
• Expenses and services not specified in the program.

Terms and Conditions:

Included Experience: Aquarium and Traditional Johnny Cay

Enjoy a boat tour through some of the most iconic cays of San Andrés. The experience begins at Haynes Cay, where you can cross the floating bridge to Rose Cay, known as the Aquarium, to admire its crystal-clear waters and marine life.

The tour continues to Johnny Cay, famous for its white sand beaches, palm trees, coral formations, and the iguanas that inhabit the park.


Operational Information

• Frequency: daily departures, subject to weather and operational conditions.
• Duration: approximately six hours.
• Meeting point: Tonino’s Marina.
• Meeting time: 9:00 a.m.

The tour includes

• Maritime transportation.
• Johnny Cay ecological tax.

Recommendations

• Wear lightweight clothing and comfortable shoes.
• Bring a swimsuit, towel, sunscreen, hat, and hydration.
• Bring cash for lunch and personal expenses.

Special Tour Conditions

• Due to operational and safety conditions, restrictions apply for infants, adults over 65 years old, pregnant women, and individuals in wheelchairs or requiring special assistance to board and disembark vessels.
• The tour is subject to weather conditions, sea state, and the opening of the cays.
• If Johnny Cay is closed due to weather conditions or a maintenance/cleaning day, the activity will be replaced by a tour of the bay and mangroves, including one drink (water or soda).
• If the Aquarium is closed, the activity will be replaced by Traditional Johnny Cay, bay, and mangroves, including two drinks (water or soda).

Air Ticket Conditions

• Rates are subject to change and availability by the airline at the time of purchase.
• Depending on the purchased fare, the ticket may or may not include carry-on luggage and/or checked baggage. Specific conditions will be provided during the booking process.
• Seat pre-selection is subject to airline policies and the selected fare type. For restrictive fares, seat assignment may be made randomly.
• Additional services such as extra baggage, seat selection, priority boarding, or other complementary services may be purchased directly with the airline, subject to availability and current conditions.
• The passenger is responsible for verifying that the information provided for ticket issuance matches their identity document or passport exactly.
• Name changes may not be permitted, depending on the policies and restrictions of the selected airline.
• Changes to date, route, or flight will be subject to the conditions of the purchased fare and current airline policies.
• Tickets may be non-refundable according to the purchased fare. However, exceptions provided for by applicable regulations and the corresponding airline conditions will apply.
• In case of failure to show up for the flight (No Show), restrictions, penalties, or loss of ticket validity may apply according to the fare and airline conditions.
• Schedules and itineraries may be modified by the airline for operational, weather, safety, or force majeure reasons.
• We act as intermediaries in the commercialization of air transport services. The provision of the service is the exclusive responsibility of the selected airline.
• All conditions are subject to the policies, restrictions, and regulations of the corresponding airline.

Package Terms and Restrictions

• The published rate corresponds to one adult for three nights, including airfare from the indicated city of origin, in double occupancy and standard room.
• The offer requires a minimum stay of three consecutive nights.
• The offer applies under the All-Inclusive meal plan.
• Dining, entertainment, and activity services may vary depending on the selected hotel.
• Airfare is subject to availability at the time of booking.
• Each published rate has five available spots. Once exhausted, the reservation will be subject to availability and the current regular rate.
• The offer cannot be combined with other promotions or rates.
• The rate requires full payment at the time of booking confirmation.
• The rate is non-refundable and does not allow changes, cancellations, or refunds.
• In case of a no-show on the day of the reservation, 100% of the paid amount will be charged.
• The last date indicated corresponds to the departure date from the hotel.
• The hotel does not allow pets.
• Check-in is starting at 3:00 p.m.
• Check-out is at 12:00 p.m.
• Early check-in or late check-out may incur additional charges and are subject to hotel availability.
• Check the remaining terms and conditions here.
• The sale of alcoholic beverages and cigarettes to minors is prohibited.
• Decameron rejects the exploitation, pornography, and sexual tourism involving children and adolescents.

Children's Ages

• Check the applicable rate for children at the time of booking.
• Guests aged 0 to 2 years and 11 months are considered infants.
• Guests aged 3 to 11 years and 11 months are considered children.
• From 12 years old onwards, they are considered adults and the corresponding rate will be charged.
• Airfare rates and conditions for infants and children will depend on the selected airline and fare.
• It is essential to state the ages of minors when requesting a quote and confirming services.
• Participation of minors in the tour is subject to operational and safety restrictions defined by Decameron Explorer.

Tour Conditions

• The tour is operated on a shared regular service basis.
• The activity must be coordinated directly at the destination at the Decameron Explorer counter.
• The passenger must visit the counter to confirm the assigned date and time during their stay.
• The schedule will be defined by Decameron Explorer and will be subject to weather and operational conditions.
• The passenger must present the corresponding voucher.
• If the passenger fails to show up on the confirmed date and time, the service will be considered used and no refund will be issued.
• Fauna and flora sightings depend on natural conditions and cannot be guaranteed.
• If the activity is not available for the scheduled date, Decameron Explorer will inform about the applicable alternative.
• Dock fees and municipal taxes not expressly included must be paid at destination in cash and local currency. Rates are subject to change.
• Check the remaining terms and restrictions directly with Decameron Explorer.