At Decameron All-Inclusive Hotels & Resorts, we ensure your bookings are secure and reliable. To avoid fraud, make reservations only through our official channels. Don’t be fooled by fake emails, profiles, or web pages on social media. Protect your vacation and book with confidence.

To safeguard your finances and travel dreams, Decameron All-Inclusive Hotels & Resorts warns of fraudulent email accounts, phone lines, social media profiles, and fan pages circulating online.

To identify these fake accounts, keep the following in mind:

· Official Decameron emails never use domains like: @hotmail.com, @yahoo.com @gmail.com or @msn.com. These email address domains belong to individuals and private users who are registered with these email service providers. For example, if you receive an email from something like comoventaswebdecameron@hotmail.com, you can be certain that this sender is not part of our hotel chain.

· Official emails from our hotel chain use the domain @decameron.com.

· Our hotel chain does not operate any hotel-specific social media accounts.

· Our official global brand presence in social media uses the name “DecameronHotels” which you can find on Facebook on our fan page www.Facebook.com/DecameronHotels, on Twitter @DecameronHotels, and Instagram @DecameronHotels.

·In addition to our global Facebook page, we also have local fan pages for travelers in each of the countries where we operate directly, such as Bolivia, Brazil, Ecuador, Costa Rica, El Salvador, Nicaragua, Mexico, Peru, and Panama.

· To identify the official Facebook page for your country, look for ""Decameron"" followed by your country’s name.

· Our authorized customer service lines for booking are listed on our ‎www.decameron.com/en/contact/ .

· Remember that our official website is ‎www.decameron.com/en/ . There, you can get quotes and book vacation packages. If you have any questions, a web sales representative will contact you promptly.

Take note of these recommendations and don’t let unofficial social media channels trick you with fake offers or discounts that could lead to financial loss and frustration.

For more information, our global E-commerce team is ready to help you with any questions or to investigate suspicious activity online."